Quality
As a group we have built a solid reputation for delivering high quality services and products to our clients. Stone Supplies aim to consistently provide first class products and service to our customer. We fully understand the detrimental effects of failing to meet our customers’ expectations and are dedicated to delivering quality on time, every time.
Being one of the first organisations to achieve the bronze FORS accreditation in South and West Wales. The Fleet Operator Recognition Scheme (FORS) is a voluntary accreditation scheme that promotes best practice for commercial vehicle operators. FORS encompasses all aspects of safety, efficiency, and environmental protection by encouraging and training fleet operators to measure, monitor and improve performance.
Management System
Our quality management system complies with the requirements of international standards, and includes third party certification of ISO:19001. We strive for continuous improvement through our stringent quality management processes, thus bettering our client experience. Our approach to quality includes:
Dedicated to our clients
What our clients say
Stone Supplies always offer a quick response on enquiries and go the extra mile to ensure prompt delivery of products/services – a quality service provided.
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I took delivery for 6 bags of decorative stone at my home, the driver was helpful, polite and did a grand job! The service received by Stone Supplies has been first class all around.
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I have found the whole team at Concrete/Stone Supplies to be both professional and efficient in all aspects of their work – they are always supportive, allowing Llanmoor Homes to excel at the things we do best, secure in the knowledge that we’ll receive prompt deliveries and quality products at competitive rates.
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We made the change from a national aggregate supplier to Stone Supplies and we couldn’t be happier! The quality of the product supplied and the service we receive are second to none.
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Since started dealing with Stone Supplies a few years ago have always tried to stick with them on each new contract. They provide excellent customer service, Darren makes sure prices are always very competitive; Kellys non BS approach in giving accurate transport times makes site planning much easier and Martin's approach to making customers feel valued is greatly appreciated and an example to a lot of other company bosses could learn from. Would highly recommend the company to anyone in the industry !!
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Stone supplies offer a responsive, reliable service and are always happy to help. I rate their service and products as second to none and are a pleasure to deal with.
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Redrox have had a good relationship with Stone Supplies for over the last two years. They are very helpful with getting the materials out at the time you need it. Stone Supplies will also help you source products that are not your standard product and help you get the best possible price. We look forward to working with Stone Supplies for the foreseeable future.
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